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Tuesday, April 20, 2010

"Clements Makes Things So Easy"

Thank you so much for everything. We received the check today. I still can't believe how easy Clements makes things for their clients.

U.S. State Department Employee,
Israel

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Tuesday, March 16, 2010

"Painless"

You have made this process as painless as possible. If I purchase another vehicle overseas, I will definitely insure it through Clements. I will also recommend you to my colleagues.

U.S. Contractor,
Bosnia & Herzegovina

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"Fast, Effective & Compassionate Service"

I want to take this opportunity to thank you for your fast, effective and compassionate service. After this recent trauma that I have been through, the last thing I wanted to deal with was insurance. You have made this process very easy for me. Thank you.

U.S. Foreign Service Officer,
Haiti

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Tuesday, January 19, 2010

"Service is Excellent"

Compared to the Italian firms I've used, Clements is far more user-friendly and the service is excellent.

Program Manager,
Italy

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"Endlessly Helpful"

Thank you so much for all your assistance. You have been prompt, professional and endlessly helpful.

Human Resources Policy Officer,
Italy

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Wednesday, December 30, 2009

"Brilliant"

Clements is brilliant! Bless you for your help and support — you are a great friend to those of us trotting around overseas!

Diplomat,
Italy

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"Extremely Helpful"

Just wanted to let you know that Clements has been extremely helpful with all of our insurance needs and especially with this claim. It is difficult to deal with getting repairs here completed, so it was nice that we did not have any problems with the insurance. I have definitely recommended you to others here. Thanks again.

Diplomatic Attaché,
Jamaica

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"Extremely Easy and Hassle-Free"

I am pleased to say that the claims process was extremely easy and hassle-free, and the claims supervisor who handled our claim did a fantastic job. My wife and I are both very pleased with the manner in which our claim was processed. This experience was the first time in a long time where a claims department (for any type of claim) took us into consideration first.

Whenever we have a colleague inquire about which insurance company to use, especially overseas, we will recommend Clements. Keep up the good work.

U.S. Foreign Service Officer,
Kingdom of Bahrain

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"Consistently Excellent Service Over the Decades"

I have been with Clements for over 15 years. Clements has provided consistently excellent service over the decades. Many thanks!

U.S. Government Employee,
Brazil

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"Insurance Company of Choice for My Family"

Thank you for your attention to my issue and prompt response. This is yet another reason why Clements International is the insurance company of choice for my family. Thank you again.

Computer Specialist - U.S. Department of State,
Lithuania

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"I Recommend Clements to Everyone"

I recommend Clements to EVERYONE I meet that will be traveling or living abroad. I have been a Clements customer since I first joined the Foreign Service and look forward to using Clements during the rest of my career.

U.S. Foreign Service Officer,
Mexico

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"Truly Excellent Customer Service"

I was treated exceptionally well by your folks. I received my claim payment in a timely manner once the repairs were complete. The follow-up and ownership your staff showed was very impressive. You have truly excellent customer service. I will definitely recommend your firm to my expat friends.

Account Manager,
Costa Rica

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Tuesday, December 29, 2009

"I Love Clements"

Thank you so much for your prompt response. That's why I love Clements!

U.S. Department of State Employee,
Brazil

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Empathetic, Caring and Warmly Informative"

I just wanted to share that your claims service is very much appreciated. Your staff is empathetic, caring and warmly informative. It really makes all the difference in the world, so thank you!

NGO Risk Manager,
Chad

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"More Than Satisfied"

I am more than satisfied with Clements International. I have recommended Clements to everyone here at post in Sarajevo and I think most people have your insurance here. My car was broken into recently and I was very happy with your service. Thanks!

U.S. Embassy Employee,
Bosnia and Herzegovina

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"Speed and Courtesy"

I was impressed with the speed and courtesy with which you and your colleagues dealt with my claim. I also felt you were very fair. Certainly, I will refer your company to friends and colleagues, when the occasion arises.

U.S. Government Employee,
Italy

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"Fast and Efficient Claims Process"

Thank you very much for your fast and efficient claims process. The process was painless and timely. It is a pleasure to work with you.

U.S. Embassy Employee,
France

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"Knowledgeable and Willing to Help"

Thank you so much for your help. It is always a pleasure to speak with someone who is knowledgeable and willing to help.

U.S. Foreign Service Officer,
Guatemala

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"Very Happy"

I am very happy with the service we receive from Clements International. If I am posted overseas again, I will most definitely insure with your company again.

U.S. Government Employee,
Barbados

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"Fast, Thorough and Comprehensive"

Clements is fast, thorough and comprehensive! I appreciate your service so much.

U.S. Government Employee,
Nepal

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"Prompt and Efficient Service"

Thank you very much for the prompt and efficient service. I will certainly continue to work with Clements when I go overseas in the future.

Diplomat,
Canada

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"Greatly Reduced Potential Stress"

At this point I would also like to commend you and your office on your efficiency and professionalism with how my case was managed. Being involved in a car accident is never a nice experience, but to have received such support from your office has greatly reduced the potential stress.

Again many thanks for your speedy, professional and gentle handling of my claim.

Project Manager,
Somalia

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"Prompt Attention and Outstanding Service"

Thank you for your prompt attention and outstanding service!

USAID Employee,
El Salvador

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"We'll Be Working with Clements for a While"

I just wanted to thank you for taking care of our auto insurance. This is our first post overseas, so we'll be working with Clements for a while. It's nice to be able to work so easily with a company.

Foreign Service Officer,
China

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"Clements is There for Us"

I appreciate all the work you did and it's comforting to know that Clements is there for us when, and if, we need them.

U.S. Government Employee,
Turkey

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"You Saved Me $200"

Thanks very much for you prompt action. Everything regarding my claim arrived on time and has saved me about $200!

United Nations Officer,
Italy

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"Very Happy"

My claim was processed in a timely manner and I'm very happy with the service I received from Clements.

Diplomat,
Kazakhstan

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"Great Experience"

I must say that the efficiency of your organization is pretty impressive. Every issue was dealt with promptly and with the utmost attention to detail. You and your company's handling of the whole unfortunate affair of my accident were excellent. I have already taken steps to inform other colleagues about my great experience.

Relief and Development Worker
Tunisia

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"Exactly What I Needed"

Clements is wonderful! You provided me with exactly what I needed. Thank you so very much!

U.S. Foreign Service Officer,
Slovenia

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"Efficient and Excellent Service"

Thanks to all! This is exactly the kind of efficient and excellent service I've come to expect and very much appreciate from Clements.

Politcal Official,
Canada

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"Thanks For All Your Help"

Thanks very much to Clements for all your help over the past few years!

Journalist,
Italy

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"So Efficient"

Thanks for being so efficient.

United Nations Employee,
Jamaica

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"Excellent Customer Service"

I have been very pleasantly surprised by the excellent customer service given by Clements International. I am very impressed.

U.S. Consulate Employee,
Mexico

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"Pleased with Your Service"

Send my praises to your staff. I truly have been most pleased with your service!

Diplomat,
Belize

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"Great Job"

I've always heard good things about Clements. Your team does a great job of keeping people in the loop and answering their questions.

International School Director,
Venezuela

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"Outstanding Service"

Thank you very much for the outstanding service I have received. I'll be ordering insurance from you again next time I go overseas.

Diplomat,
Israel

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"Wow!"

Wow! I just told the office how quick you were with this response. I am so impressed. Thank you very, very much.

USAID Employee,
Russia

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"Prompt Response"

Thank you very much for your prompt response which is very much appreciated. Keep up the great work at Clements! I always recommend Clements to my friends for their insurance needs.

Accountant,
Ethiopia

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"So Simple"

Thank you for your prompt, immediate and excellent response. You made the process so simple. This confirms the excellent decision we made in choosing Clements.

Mechanical Engineer,
Costa Rica

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"I'm Impressed"

Wow, you are very quick! You had the claim processed before I even saw the e-mails!

I'm impressed.

Executive Assistant,
Russia

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