word.clements.com

Tuesday, March 16, 2010

"Customer Service is Excellent"

I have had to call for assistance/clarification on several occasions and I love that 1) I get a person, 2) The entire inquiry takes 5-10 minutes, meaning I'm not spending a lot of time getting answers, 3) When I did have to wait to get a reply back (it happens), it was quick and polite. The customer service is excellent.

Peace Corps Volunteer,
Gambia

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Tuesday, December 29, 2009

"Thoroughly Impressed"

I would like to take the time to thank you for the excellent customer service at Clements. I never take time to write about good customer service, but today I appreciated it more than ever before. I am thoroughly impressed.

Peace Corps Volunteer,
Eastern Caribbean

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"As Painless as Insurance Can Be"

Clements is as painless as insurance can be and in regard to any concerns I ever had, I received an email from one of your staff almost immediately that directed to me the person who could help me. I am getting what I need from Clements.

Peace Corps Volunteer,
Ukraine

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"Very Happy"

My claim was processed in a timely manner and I'm very happy with the service I received from Clements.

Diplomat,
Kazakhstan

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"Rapid Response and Attentiveness"

Thank you very much for your great service. Usually dealing with insurance companies is a pain in the neck, but I am glad I chose your company.

Thank you again for your rapid response and attentiveness to all of my issues!

Peace Corps Volunteer,
El Salvador

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