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Tuesday, April 20, 2010

"Clements Makes Things So Easy"

Thank you so much for everything. We received the check today. I still can't believe how easy Clements makes things for their clients.

U.S. State Department Employee,
Israel

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Tuesday, March 16, 2010

"Customer Service is Excellent"

I have had to call for assistance/clarification on several occasions and I love that 1) I get a person, 2) The entire inquiry takes 5-10 minutes, meaning I'm not spending a lot of time getting answers, 3) When I did have to wait to get a reply back (it happens), it was quick and polite. The customer service is excellent.

Peace Corps Volunteer,
Gambia

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"Painless"

You have made this process as painless as possible. If I purchase another vehicle overseas, I will definitely insure it through Clements. I will also recommend you to my colleagues.

U.S. Contractor,
Bosnia & Herzegovina

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"Fast, Effective & Compassionate Service"

I want to take this opportunity to thank you for your fast, effective and compassionate service. After this recent trauma that I have been through, the last thing I wanted to deal with was insurance. You have made this process very easy for me. Thank you.

U.S. Foreign Service Officer,
Haiti

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"To Say I Was Pleased is an Understatement"

In regards to my claim proces, it went very smoothly. Once you verified that all the proper forms were submitted and I supplied you with the paperwork I received from the various shipping companies involved, the course of action Clements took was immediate. To say I was pleased with how expeditiously this was handled is an understatement.

When questioned by my fellow Foreign Service Officers how this situation is being handled, I explained to them how professionally and quickly Clements has responded to my plight. All were surprised, and more importantly, impressed.

U.S. Foreign Service Officer,
Serbia

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Thursday, January 28, 2010

"Best Insurance Company Ever"

I love you guys at Clements. Best insurance company EVER.

U.S. State Department Employee,
Australia

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Tuesday, January 26, 2010

"We Really Appreciate the Empathy"

This claim was one of the cleanest, most efficient settlements I’ve been involved with and we really appreciate the empathy of your folks to the tragedy suffered by our members in Haiti.

Commercial Insurance Advisor,
United Nations Federal Credit Union

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"Great Reputation"

I have recently accepted a position at the American Bar Association's Rule of Law Initiative. In my interview, they were very impressed that I had previously worked at Clements. They specifically mentioned one of your account executives during my interview, saying how professional he was and how all of their pro bono lawyers use Clements when they go to work overseas.

I just thought you would like to know what a great reputation Clements has with your clients.

International Support Associate,
United States

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Tuesday, January 19, 2010

"Service is Excellent"

Compared to the Italian firms I've used, Clements is far more user-friendly and the service is excellent.

Program Manager,
Italy

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"Endlessly Helpful"

Thank you so much for all your assistance. You have been prompt, professional and endlessly helpful.

Human Resources Policy Officer,
Italy

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Wednesday, January 6, 2010

"Quick Claim Settlement"

Thanks for the quick claim settlement. We appreciate all your support and cooperation extended in servicing our policy at all times.

International School Administrator,
India

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"Efficient & Fast"

I wish everyone were as efficient and fast as Clements.

U.S. NGO Director,
Worldwide

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"Sincere Appreciation and Satisfaction"

I cannot express my sincere appreciation and satisfaction with the way my situation was handled. It has made this sorrowful experience as smooth as anyone could have wished. I really appreciate your help, kindness, thoughtfulness, efficiency and expediency in dealing with my claim.

International School Administrator,
Kenya

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Wednesday, December 30, 2009

"Brilliant"

Clements is brilliant! Bless you for your help and support — you are a great friend to those of us trotting around overseas!

Diplomat,
Italy

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"Extremely Helpful"

Just wanted to let you know that Clements has been extremely helpful with all of our insurance needs and especially with this claim. It is difficult to deal with getting repairs here completed, so it was nice that we did not have any problems with the insurance. I have definitely recommended you to others here. Thanks again.

Diplomatic Attaché,
Jamaica

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"Your Service and Ease of Business is Simply Outstanding"

I have to say that clearly what brings me back to Clements is the wonderful service and quotes that I receive. I greatly appreciate your prompt and friendly service. While I enjoy the best rates, I do have to say that your service and ease of business is simply outstanding.

International School Administrator,
The Netherlands

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"Truly Painless Process"

I am extremely satisfied with the products, services and staff from Clements. My claims representative was very professional and her handling of my claim was welcome relief after the tragic event which led to the loss. It was a truly painless process and it was a pleasure working with her.

U.S. Foreign Service Officer,
South Africa

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"Extremely Easy and Hassle-Free"

I am pleased to say that the claims process was extremely easy and hassle-free, and the claims supervisor who handled our claim did a fantastic job. My wife and I are both very pleased with the manner in which our claim was processed. This experience was the first time in a long time where a claims department (for any type of claim) took us into consideration first.

Whenever we have a colleague inquire about which insurance company to use, especially overseas, we will recommend Clements. Keep up the good work.

U.S. Foreign Service Officer,
Kingdom of Bahrain

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"It's a Pleasure to Do Business with Clements"

I just want to say that I truly appreciate your excellent service. Thank you again for being an upstanding company. Given the plethora of bad experiences that people readily recount in dealing with insurance companies, I must say it is a pleasure, truly, to do business with Clements.

USAID Contractor

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"Consistently Excellent Service Over the Decades"

I have been with Clements for over 15 years. Clements has provided consistently excellent service over the decades. Many thanks!

U.S. Government Employee,
Brazil

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"Confident in Your Services"

Given many negative insurance company reputations in America, I continue to feel confident in your services and I feel that you have dealt with my case fairly and respectfully. I just want to thank you again for your excellent service. I am very happy to be a client of Clements.

USAID Contractor,
Vietnam

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"Tremendous Help"

I want to thank you for your quick response to our questions. You have been a tremendous help and it is appreciated at this stressful time.

Middle School Principal,
Venezuela

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"Insurance Company of Choice for My Family"

Thank you for your attention to my issue and prompt response. This is yet another reason why Clements International is the insurance company of choice for my family. Thank you again.

Computer Specialist - U.S. Department of State,
Lithuania

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"Excellent Service for the Best Part of 20 Years"

If I go overseas again, I will most likely contact Clements for property insurance. I have received excellent service from Clements for the best part of 20 years. Thank you.

Coordination Officer,
U.S. Department of State

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